Shipping Policy

Shipping Processing Time

Regrettably, we only ship to Americans at this time.

If you place an order before 9:00 AM EST, it will be processed and shipped on the same day once the payment has been verified. If you placed an order on the weekend, you will have to wait until Monday for the order to be processed and shipped.

If we are experiencing a high volume of orders, shipments may be slightly delayed and can take 1-5 days. If there is a significant delay, we will reach out to you directly.

Shipping Rates and Delivery Time

All items are shipped via USPS from Oregon. It typically takes 2-3 business days in Eastern America and 4-8 business days in Central & Western America. The shipping cost will depend on your shipping location.

Wrong or Incorrect Address

CBDMAGIC is not liable for any products that are shipped to an incorrect or wrong address. It is the buyer’s responsibility to enter in the correct address details. If a package comes back to us as “undeliverable” or as “insufficient” or “wrong address,” the purchaser will be charged for shipping the package to its proper destination (even if the order originally warranted free or reduced shipping).

Damages

CBDMAGIC is not liable for any products damaged or lost during shipping. If your order was damaged, please contact USPS to file a claim.

Order Cancellation

You may cancel your order anytime before the product is shipped.

1. Go to Your Orders.
2. Click Cancel Items.
3. Click the checkbox next to the items you wish to remove.
4. Click Cancel to complete the cancellation.